1 Reply Latest reply on Aug 1, 2017 12:33 AM by Sheena Kaul

    Lightroom CC keeps reverting to a trial membership instead of purchased version


      Every few days my Lightroom CC software reverts to a trial version from the installed purchased version. I can't figure out what's going on. My CC membership expires Jan 2018.

      -I'm logged into my Adobe account

      -Updates are current

      - I can edit pics for a few days then all of a sudden the program opens as a trial version.

      -I re-install the software it works for a bit then reverts back to trial version of software and I lose functionality.

      -Has only been happening the last month or so.

      Looking for some assistance.