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Color mismatch within Bridge

New Here ,
Aug 01, 2017 Aug 01, 2017

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Hello

I just setup a new computer with Adobe Bridge CC and I´m experiencing a color issue.

The Thumbnail in Content Panel is saturated particularly in reds, while Preview Panel is correctly matching Photoshop results.

This happens both in laptop and external monitor.

Both monitors are color calibrated calibrated, and I have cleaned the cache.

Color settings are set to be synchronized in Adobe apps.

Screen Shot 2017-08-01 at 7.34.05 AM.jpg

Computer:

MacBook Pro (13" 2016)

OS Sierra

2.4 GHz Intel Core i7

16GB RAM, Intel Iris Graphics 540

Adobe Photoshop CC

Adobe Bridge CC

Thank you for your support

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Adobe Employee ,
Aug 14, 2017 Aug 14, 2017

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Hi juanpablo,

As I understand that you are facing color mismatch issue between the content and preview panel in Adobe Bridge. You have proper resources to run this application, I would suggest you reset & purge cache for Adobe Bridge and check if that helps

Refer the document: Troubleshoot Adobe Bridge for errors and freezes

Regards,

Mohit

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New Here ,
Aug 16, 2017 Aug 16, 2017

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Hi Mohit

Thank you for the advice. I have tried that with no results.

I am suspicious about the hdmi to usb type c connector. It is not original and maybe that creates the problem, currently waiting for the original one.

Regards

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Adobe Employee ,
Sep 18, 2017 Sep 18, 2017

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Hij Juanpablo,

Could you please let us know if the original connector worked fine or not?

Regards,
Sahil

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