5 Replies Latest reply on Aug 4, 2017 10:02 AM by Preran

    InBrowser-Editor sync problem: „Muse konnte das Ersatzbild nicht herunter laden”

    patrick from hamburg Level 1



      My client loaded up three new Pictures on his Media Site of his Website soundwerft-hamburg.de with the IBE – Adobe InBrowser-Editor.



      When I open the Sitelayout in Muse, I get the sync-message about the editing/changes in IBE.

      Unfortunately, Muse can‘t synchronise the site, it can‘t load down the new pictures – „Muse konnte das Ersatzbild nicht herunter laden”.
      Why isn't Muse able do load down the pictures, what is wrong?

      I need this pictures, to actualise the layout, cause when I load up the site, after doing some other changes, the new pictures won't appear online.


      Can anybody please help me quick?


      I'm using a MacbookPro 2016 withe MacOS Sierra 10.12.2, and the latest Muse version 2017.




      Website (online) after the client has added three new pics (photos in diashow/lightbox):


      Bildschirmfoto 2017-08-01 um 13.55.05.png


      Website in Muse – no added pics:


      Bildschirmfoto 2017-08-01 um 13.53.31.png
      Bildschirmfoto 2017-08-01 um 12.57.27.png