1 Reply Latest reply on Aug 15, 2017 3:04 AM by Ned Murphy

    Need Help Reassigning Acrobat IX Pro License

    haileyb34176876

      Hi, I have an old Acrobat IX license that I'm trying to get installed on a new machine. Unfortunately, the key doesn't seem to be working, and I think I know why -- I recently installed the same license on a machine that had some hardware issues and we ultimately had to return, but I was not able to get into the machine and wipe it before that happened, since the hard drive wasn't working. Can someone please help me reassign or free up this license so I can get it installed on the new machine? Thanks!