1 Reply Latest reply on Aug 1, 2017 9:52 AM by bob frost

    Lightroom keeps shuts down too often

    nozevans

      I'm currently using Lightroom CC via Creative Cloud.

      My PC's specs are [AMD FX8300 + AMD RX460 + 16G RAM / Window10]

      I've been using LR well but one day it started to crush so much that I cannot use it.

      It stops at simple works like selecting another photo in the bottom bar or clicking Library.

      However it works fine with my other PC using [A10 Keveri + AMD RX460 + 8G RAM / Window7]

      Perhaps it's problem with the windows, but it's updated and I tried to reset the preferences of LR and reinstalling it.

      Any clue or help would be thankful. I'm bit upset that I might quit the monthly payment solution if it's not solved

       

      System information is as follows. Lightroom version: CC 2015.10.1 [ 1117303 ] License: Creative Cloud Operating system: Windows 7 Version: 6.1 Application architecture: x64 System architecture: x64 Logical processor count: 8 Processor speed: 3.2 GHz Built-in memory: 16356.3 MB Real memory available to Lightroom: 16356.3 MB Real memory used by Lightroom: 695.7 MB (4.2%) Virtual memory used by Lightroom: 865.5 MB GDI objects count: 593 USER objects count: 2048 Process handles count: 5337 Memory cache size: 59.2MB / 3833.0MB (1.5%) Maximum thread count used by Camera Raw: 8 Camera Raw SIMD optimization: SSE2,AVX Camera Raw virtual memory: 82MB / 8178MB (1%) System DPI setting: 96 DPI Desktop composition enabled: Yes Displays: 1) 1920x1080 Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No Graphics Processor Info: 67EF:CF Check OpenGL support: Passed Vendor: ATI Technologies Inc. Version: 3.3.13474 Core Profile Context 22.19.162.4 Renderer: 67EF:CF LanguageVersion: 4.50 Application folder: C:\Program Files\Adobe\Adobe Lightroom Library Path: D:\카메라\LIGHTROOM CATALOGUE 1\LIGHTROOM CATALOGUE 1.lrcat Settings Folder: C:\Users\노제\AppData\Roaming\Adobe\Lightroom Installed Plugins: 1) AdobeStock 2) Canon Tether Plugin 3) Facebook 4) Flickr 5) Leica Tether Plugin 6) Nikon Tether Plugin Config.lua flags: None Adapter #1: Vendor : 1002      Device : 67ef      Subsystem : a4601787      Revision : cf      Video Memory : 1996 Adapter #2: Vendor : 1414      Device : 8c      Subsystem : 0      Revision : 0      Video Memory : 0 AudioDeviceIOBlockSize: 1024 AudioDeviceName: 스피커(Realtek High Definition Audio) AudioDeviceNumberOfChannels: 2 AudioDeviceSampleRate: 48000 Build: LR5x8 Direct2DEnabled: false GL_ACCUM_ALPHA_BITS: 0 GL_ACCUM_BLUE_BITS: 0 GL_ACCUM_GREEN_BITS: 0 GL_ACCUM_RED_BITS: 0 GL_ALPHA_BITS: 8 GL_BLUE_BITS: 8 GL_DEPTH_BITS: 24 GL_GREEN_BITS: 8 GL_MAX_3D_TEXTURE_SIZE: 2048 GL_MAX_TEXTURE_SIZE: 16384 GL_MAX_TEXTURE_UNITS: 8 GL_MAX_VIEWPORT_DIMS: 16384,16384 GL_RED_BITS: 8 GL_RENDERER: 67EF:CF GL_SHADING_LANGUAGE_VERSION: 4.50 GL_STENCIL_BITS: 8 GL_VENDOR: ATI Technologies Inc. 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