Enter into File > Project Settings and check if you are using Mercury Hardware acceleration. Try to choose Mercury Software. And check if you are using the latest driver for your graphics card manufacturer.
Sorry for this issue. Did you ever find a solution? Please let us know if you have or if you still need help.
Hi, I think I solved the problem, open the program the default gpu or cpu as shown. The gpu maybe only coded for rendering... Kevin-Monahan if you could please send word to your coworkers forum/manager's email and a tech department to maybe fix this bug, it may allow for accelerated use and improved performance in the future.
1 person found this helpful
It worked, thanks you!
Having the same problem with the latest upgrade
This also solved the issue for me as well!
HP ENVY Laptop 17-ae1xx
Name NVIDIA GeForce MX150
Adapter Type GeForce MX150, NVIDIA compatible
Adapter Description NVIDIA GeForce MX150
Driver Version 126.96.36.19973
Name Intel(R) UHD Graphics 620
Adapter Type Intel(R) UHD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) UHD Graphics 620
Driver Version 188.8.131.5291
Thanks sooo much!