I just downloaded CS6 Photoshop onto my repaired iMac - I have the serial number - it downloaded but won't install - the message says -
We've encountered the following issues
Installer failed to initialise. This could be due to a missing file. Please download Adobe Support Advisor to detect the problem
I can't see how to install the Support Advisor either.
How can I get my Photoshop CS6 on my iMac with a new disc?
1 person found this helpful
CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan/Sierra
-which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates
-Apple did not maintain backward compatibility with old programs in El Capitan or Sierra
--Adobe has a workaround to Apple's problem of not maintaining backward compatibility
--help links and an Adobe solution to installing old programs are here https://forums.adobe.com/thread/2301916
all good - i had 3 products and 3 serial numbers - i needed to put in the version 13 for WIN apparently but it seems to be installing now. Thanks all for your help