3 Replies Latest reply on Aug 4, 2017 5:11 AM by MikiAP

    Photo Shop Elements 15 - German Version - "funktioniert nicht mehr" after Installation

    MikiAP

      I've installed PSE15 dt. from a freshly bought package on Windows 10 x64 Pro dt. After starting it, there is immediately an error message:

      Adobe Photoshop Elements 15 funktioniert nicht mehr (... does not work anymore).

      No change when executed as administrator.

      Two times de-installed and re-installed with reboot after each, no change, same error message.

      Downloaded PSE 15 package from Adobe side, de-installed, re-installed with reboot, no change, same error message.

      Reinstalled Microsoft Visual c++ Redistributable Package, no change, same error message.

       

      There seems to be no way to get the application working.

       

      PSE12 and PSE 9 have been and are still working on the same system.

       

      System:

      Windows 10 Pro 64 Bit Version 1703 Build 15063.483

      x64 processor CPU Intel Core i-7 6700 k 4 GHz

      RAM 32 GB

       

      Any idea?

       

      Thanks in advance,

       

      Miki