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reset your preferences -
https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
1 person found this helpful
This is sometimes caused by a component of free anti-virus or ad-aware software which may have been installed when bundled with another product update or browser add-on. Look for errors in the crash log by going to event viewer.
You may see something like:
Faulting module: LavasofTcpService64.dll
If so, remove the Lavasoft program and try launching Elements again. It may be listed as Web Companion.
- -Go to the Windows Control Panel >> Programs (Uninstall a Program)
- -Find and select Web Companion.
- -Click Uninstall.