4 Replies Latest reply on Aug 7, 2017 4:26 PM by wobertc

    Lightroom crashes upon exit

    Peddle4ever

      When I exit Lightroom, it stops working.  This sometimes resets my prefs such as toolbar options, panel settings, etc.  Same symptoms with 6.10.  I tried deleting/purging all caches.

       

      OS: latest Win7 Pro

      GPU: Quadro 4000

      Intel i7 2600K

       

      Problem signature:

        Problem Event Name:    APPCRASH

        Application Name:    lightroom.exe

        Application Version:    6.12.0.10

        Application Timestamp:    596c7127

        Fault Module Name:    Vulcan.dll

        Fault Module Version:    6.12.0.10

        Fault Module Timestamp:    596c704d

        Exception Code:    c0000005

        Exception Offset:    0000000000004958

        OS Version:    6.1.7601.2.1.0.256.48

        Locale ID:    1033

        Additional Information 1:    d4de

        Additional Information 2:    d4de81dfe6eaaf3d89f73606d8cc6b2f

        Additional Information 3:    6105

        Additional Information 4:    6105bb78d9fdd776443498cec8e45ef3