Hello. I have just found that I'm no longer able to generate Printed Documentation. I have RoboHelp 11 and MS Office 2016 365. I am completely up to date with both my Adobe and MS Office updates. I'm running RoboHelp on a 64 bit machine. When I attempt to do just about anything with the Printed Documentation Single Source Layout (such as Generate, View, Properties), I get the following error: "A supported version of Microsoft Word does not exist. Please install Microsoft Word 2000 or newer."
Please let me know how I can produce a printed document (.docx or .pdf) for my users. Thank you.
I believe your only option here is to purchase an upgrade to the latest RoboHelp.
Office 2016 365 came out long after RoboHelp 11. As a result, RoboHelp 11 has no clue it even exists, let alone how to work with it.