12 Replies Latest reply on Aug 7, 2017 8:00 AM by SandraDCF

    Importing .docx files into RoboHelp 2015

    SandraDCF Level 1

      Hi! I cannot import .docx files into RoboHelp 2015. When I go to locate the file on my drive via Import --> Word Document in RoboHelp, these documents do not show up as a recognized file type. Only .doc files show up.

       

      In the example below, I had converted a .docx file into a .doc file. Both versions (the .docx and the .doc files) are located in this folder, but the .docx file is not visible.

       

      Does this mean I will need to convert every single .docx file into a .doc file before I can import it into RoboHelp?

       

      I am using Word 2010.

       

      Importing Docx in RoboHelp.JPG