8 Replies Latest reply on Feb 4, 2018 6:59 AM by Woodham Lock

    Unable to Erase Computer Authorization on D.E. 4.5 on Apple Laptop iOS


      I use to have ePub downloading working on Adobe Digital Edition 4.5  I now get the message:  Unable to download. 

      Error getting License. License Server Communication Problem:



      One of the forum suggestions was to Erase Computer Authorization which I have tried to do, but it comes up after completing the User ID and Password as saying  " Unable to Erase Authorization. Please try some other time".  I've been trying for two days and same message.  I've confirmed my Adobe ID and Password are correct.


      Any suggestions on how to Erase Authorization so I can re-instate it with the hope that this will fix the issue.


      PS: I've also changed the KeyChain Settings per another suggestion on a forum.


      Thank you