I am having this same problem repeatedly and have had the latest version of InDesign (2017.1) installed since it became available.
It is a problem which is resolved briefly after trashing prefs, only to recur time and time again.
It is very frustrating.
Is it realistic to expect that Adobe will address this issue?
I have been using InDesign since version 1.0 and have never before encountered a situation where it was necessary to trash preferences and re-launch time and time again.
I use InDesign daily for my work, have no junk on my computer and know what I am doing. I have search exhaustively for a solution to this to no avail.
This is clearly a bug. A very irritating one.
Yes we can have a look at the issue. It would be great if somehow you can tell us some reproducible steps so that we can see and fix the issue.
Clearly, this bug is very rare.
It would also be nice if you could rename your preferences and cache once and then try; so that it is clear if it is a preference issue or some external factor that is responsible for the splash screen not going.
Thank you for your reply, Aman. It seems to be a particular issue after startup. I will see if I can screen-record the phenomenon and get back to you when I've done that.