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I licensed an image, but what comes in the download doesn't match what I licensed.
Hand drawn science formulas on chalkboard for background - image | Adobe Stock
FILE #: 90156727
Please confirm, and help me get the correct image to download.
Hi Pumice,
I apologize for the inconvienience.
I tried to check the same at my end and I agree that it is a different image from what it shows in the thumbnail. Therefore I will be reporting it to the concerned team so that it can be fixed.
Additionally, I see that you had licensed this file and since it is a faulty image, I have added 1 credit in your account so that you can license a different image instead.
Let me know if that helps!
Feel free to update this thread in case of any additional query.
...
Copy link to clipboard
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Hi Pumice,
I apologize for the inconvienience.
I tried to check the same at my end and I agree that it is a different image from what it shows in the thumbnail. Therefore I will be reporting it to the concerned team so that it can be fixed.
Additionally, I see that you had licensed this file and since it is a faulty image, I have added 1 credit in your account so that you can license a different image instead.
Let me know if that helps!
Feel free to update this thread in case of any additional query.
Regards,
Twarita