3 Replies Latest reply on Aug 10, 2017 2:33 AM by renaldog76815015

    after effects - Can't fetch cmaps

    renaldog76815015

      Hi there,

       

      I am having an issue with my after effects launch. It will not open due to an error saying that it can't fetch the cmaps.

       

      I have checked the answer online and in these forums :

           1. Delete all fonts and reinstall them later - DID NOT WORK!

           2. Delete font cache in my system32 folder - STILL DID NOT WORK!!

       

      This has been like this for days and I am getting extremely angry at the fact that I am paying for a product that suddenly has an issue out of no where.

      I have also tried to contact customer support but it seems I have to call an amaerican landline from another country (I reside in South Africa)..

       

      Please please please help me.. This is getting rediculous