4 Replies Latest reply on Sep 11, 2017 2:57 PM by Kevin-Monahan

    after effects - Can't fetch cmaps


      Hi there,


      I am having an issue with my after effects launch. It will not open due to an error saying that it can't fetch the cmaps.


      I have checked the answer online and in these forums :

           1. Delete all fonts and reinstall them later - DID NOT WORK!

           2. Delete font cache in my system32 folder - STILL DID NOT WORK!!


      This has been like this for days and I am getting extremely angry at the fact that I am paying for a product that suddenly has an issue out of no where.

      I have also tried to contact customer support but it seems I have to call an amaerican landline from another country (I reside in South Africa)..


      Please please please help me.. This is getting rediculous