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1. Re: photoshop cc 2017 recovery not working
JJMack Aug 6, 2017 10:01 AM (in response to bijouz)Find out where your user ID Photoshop version AutoRecover folder is. Open Photoshop open a file into a document in Photoshop. Make a change to the document do not save it. Wait the autorecover time set in your Photoshop preferences the look in the folder to see if a PSB file has been created tor recovery.
Every version of Photoshop you have installed or had installed has an AutoRecover folder. Make sure you look in the correct folder. I use CC 2014 so I backup that Photoshop version preferences once in a while when its working well.....
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2. Re: photoshop cc 2017 recovery not working
davescm Aug 6, 2017 11:52 AM (in response to JJMack)1 person found this helpfulI just checked mine for CC 2017 and found the location C:> Users > UserName > AppData Roaming Adobe > AdobePhotoshopCC 2017 > AutoRecover was empty, so it appeared not to be saving the files, which puzzled me.
I did a bit of searching and found the auto recovery files on the disk being used as the first scratch disk (in my case this is D:)
There were located in D: > PSAutoRecover > UserName
I hope that helps
Dave
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3. Re: photoshop cc 2017 recovery not working
JJMack Aug 6, 2017 7:59 PM (in response to davescm)The AutoRevover folders are normally empty. And I have read others find their user Id auto recovery folders are on other disk other than their boot disk. So I think how Photoshop is installed may influence where these folders may be created. Years ago I stopped fighting where Applications get installed. I let application installer install applications into their default locations on the machines boot disk. I keep all my data and image files on external USB 3 disks. My user Id Appdata is located on the boot disk as is user temp space. I boot from SSD. If the SSD is large I will allow Photoshop's first scratch disk to be on the SSD as well. You do not want your boot disk to fill up. I have seen Photoshop use ovet 100GB of temp and scratch space.....
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4. Re: photoshop cc 2017 recovery not working
bijouz Aug 6, 2017 11:03 PM (in response to davescm)indeed,I found the autorecover folder is on my scratch disk.And yes, I looked and it does create a recover file.But before when photoshop crashed, as soon as I restarted photoshop, it would startup the recovered file.Now it does not anymore.But anyway, happy to know where it is at least.Thanks!