4 Replies Latest reply on Aug 7, 2017 6:04 PM by Jao vdL

    Oversaturated images [Was: Hi, I need help.]

    JasonChildren

      [Moderator moved from The Lounge to Photoshop Lightroom .]

       

      I got a new computer, calibrated the screen. Lightroom and Photoshop are set up the way I have always used them. Working colourspace is Prophoto. When i save a web ready image for social media it is coming out very oiver saturated even without any tweaking. if i email the image to my phone it looks fine, if i send it via whats app to my phone the image looks over saturated. i need HELP

        • 1. Re: Hi, I need help.
          Kat Gilbert Adobe Community Professional (Moderator)

          With all the apps that you listed... what app do you feel is the issue? Lounge is not for technical help so please let us know where to send your question so that you can receive the help you require.

          • 2. Re: Oversaturated images [Was: Hi, I need help.]
            cmgap Adobe Community Professional

            can you post screen shots of the dialog box where you are saving your web ready images?

            • 3. Re: Oversaturated images [Was: Hi, I need help.]
              Per Berntsen Adobe Community Professional

              First of all, make sure that you export your web images with the sRGB profile, and with the profile embedded. Lightroom always embeds the profile, but in Photoshop's Save for web you have to check Embed profile. (and Convert to sRGB)

               

              If you have a wide gamut monitor, and are viewing the image in a non-color managed application, it will be over saturated, there is no way to avoid it. Most web browsers are color managed, but some websites strip out the profile, causing over saturation. (Edit: Internet Explorer and the Edge browser are not color managed, and should be avoided)

              I'm not familiar with Whats app, but it might strip out the profile.

              • 4. Re: Oversaturated images [Was: Hi, I need help.]
                Jao vdL Adobe Community Professional & MVP

                JasonChildren  wrote

                if i email the image to my phone it looks fine, if i send it via whats app to my phone the image looks over saturated. i need HELP

                This is very strange. What kind of phone is this? It sounds like this might be a phone with a wide gamut screen such as the iPhone 7 that has a color managed OS (so no Android). On such phones, apps such as WhatsApp might strip the color profile from your images and they will look oversaturated if they are in a smaller color space than the display like sRGB. All color managed apps (which almost everything on iOS is) colors will look normal.

                 

                The same thing can happen on your desktop machine if you have a wide gamut display as noted by Per. If your process strips your icc profile from your image than certain web browsers will not display the images correctly on your display. Only Safari in recent versions and Firefox with the secret color-management setting turned on will work correctly with such profile-less images. All other browsers will not work correctly. This is why you always want to include the icc profile and make sure to not use anything in-between that strips it from your images.