6 Replies Latest reply on Aug 7, 2017 3:32 AM by Ourgo3

    Nikon D3300 nef files

    Ourgo3

      Hello,

       

      I am having trouble opening Nikon D3300 nef files in Lightroom using a Mac a1708 model.

       

      I used to be able to import nef files from my Nikon D3300 in my previous laptop without any problem using the same version of Lightroom (5.5 at that point).

       

      I tried to download the latest version of Lightroom and check whether it is a matter of incompatibility but still Lightroom does not recognize nef files. On the other hand the same photos can be imported in the lightroom of another Mac which uses the same operating system as mine.

       

      Any ideas ?

        • 1. Re: Nikon D3300 nef files
          John Waller Adobe Community Professional & MVP

          Cameras supported by Camera Raw

          The D3300 was first supported in Lightroom 5.4.

           

          The Mac version does not matter provided it's running the version of OS X you need to run Lightroom 5.5.

           

          Check which version of Lightroom you are using.

          In Lightroom, click Help > System Info and look at the first line in the white box (where it says Lightroom version:)

          • 2. Re: Nikon D3300 nef files
            Ourgo3 Level 1

            Currently I am running Lightroom 5.6 and Camera Raw 8.6.

             

            I have read in previous posts regarding D3300 being supported in Lightroom 5.4 and Camera Raw 8.4. I tried installing new plugins, I tried downloading a nef to dng converter .. nothing.

             

            I still don't understand why in the previous macbook pro model using the same version of lightroom and trying to open the same file everything works fine and why when i try to open the same photo in my mac it says that preview is unavailable.

             

            I repeat I tested the same photo in two different computers using the same version of Lightroom (5.6) with Camera raw 8.6.

            • 3. Re: Nikon D3300 nef files
              Geoff the kiwi Adobe Community Professional & MVP

              I'm not sure what you are doing.... so when you say you are trying to "open" are you meaning "import"????

              If so from where to where and what is the exact message given??

               

              Thanks

              • 4. Re: Nikon D3300 nef files
                Ourgo3 Level 1

                yeap sorry for that ... I meant import.

                 

                As the new macbook does not have a card reader and I have just ordered one, I uploaded a picture to dropbox and downloaded in my mac.

                 

                So to reply to your question I try to import it from my desktop to Lightroom and I get the message "failed to find a place for the imported file".

                 

                Also the thumbnail says "preview unavailable for this file".

                • 5. Re: Nikon D3300 nef files
                  Ourgo3 Level 1

                  Ok so a little update

                   

                  I have found a way to import my nef files but it is kind of weird and I cannot explain it.

                   

                  When I route the photos directly from my Dropbox folder they can be imported. When I download the photos to my Desktop and try to import them, it is showing the message "preview unavailable for this file".

                   

                  I can't really explain it butI read somewhere it has to do with Finder.

                  • 6. Re: Nikon D3300 nef files
                    F. McLion Adobe Community Professional & MVP

                    It should actually work with 5.6.

                    Please update to the latest LR5 version which is 5.7.1 from here and see if this fixes the issue: Download Photoshop Lightroom