Hello I've installed creative cloud today and have downloaded after effects. when I launch after effects nothing happens. When I mean by nothing. I mean don't even get to the splash screen. I've gone into task manager and it's not listed on opened programs. My pc has all the latest updates. how can I solve this problem? My specs are below if that helps. I've never had this problem when I used after effects on my mac. Anyway thank you.
operating system: windows 7 64 bit
Processor: i7 6700 CPU 4.00ghz
Graphics card: nividia GeForce gtx 1070
hard to say but my suggestion would be to quit all creative cloud apps and then try to re-launch them.
if that doesn't work. consider restarting your computer and launching again.
if that doesn't work....consider doing a full uninstall and reinstall.
I've done what you have suggested before I even posted here. Such a strange issue.
That is weird. Have you reset your preferences?