0 Replies Latest reply on Aug 7, 2017 1:17 PM by birdcalls

    How can I get Elements Premiere to recognise my phone?

    birdcalls Level 1

      When I try to import photos from my Galaxy 5 Premiere Elements does not recognise my phone.  It has done so successfully MANY times in the past.  Now the window reads "no device found."  I do have the phone connected with the supplied cable.