4 Replies Latest reply on Aug 11, 2017 8:32 AM by robertp7966352

    Macbook Pro (15 inch 2016) screen flickers going into Develop module

    robertp7966352 Level 1

      After each restart of Lightroom, the first time I go into the Develop module, the screen flickers and takes a second to redraw the photo. Then all works as it should.

       

      This does not happen on an subsequent transitions to or from the Develop module as long as I have not quit and restarted Lightroom.  It happens whether or not the "Use Graphics Processor" is selected in the Preferences.

       

      My configuration is:

      Macbook Pro (15 inch 2016), 16 GB Memory, Radeon Pro 450 (2MB) and Intel HD Graphics 530, 2.6 GHz Core i7

      Lightroom CC 2015.12

       

      Thoughts?

       

      Rob

        • 1. Re: Macbook Pro (15 inch 2016) screen flickers going into Develop module
          Akash Sharma Adobe Employee

          Hi Rob,

           

          Rendering images in Lightroom develop module might take few seconds to load. Could you please try the suggestions mentioned in Optimize Lightroom performance and let us know if that helps.

           

          Thanks,

          Akash

          • 2. Re: Macbook Pro (15 inch 2016) screen flickers going into Develop module
            robertp7966352 Level 1

            Those things do not seem to make a difference.  Also, this issue did not happen on my Early 2011 model Macbook Pro which I used until June of this year.

             

            Thanks

            Rob

            • 3. Re: Macbook Pro (15 inch 2016) screen flickers going into Develop module
              Akash Sharma Adobe Employee

              The flickering of screen in any app is related to the graphics processor unit of your computer. Could you please post the Lightroom Help>>System info here for us to review?

               

              ~Akash

              • 4. Re: Macbook Pro (15 inch 2016) screen flickers going into Develop module
                robertp7966352 Level 1

                Below is the info you requested.  By the way, I took the system to the Apple Store yesterday and they ran system and GPU diagnostics and all came back normal...

                 

                Thanks

                Rob

                 

                Lightroom version: CC 2015.12 [ 1125239 ]

                License: Creative Cloud

                Operating system: Mac OS 10

                Version: 10.12 [6]

                Application architecture: x64

                Logical processor count: 8

                Processor speed: 2.6 GHz

                Built-in memory: 16,384.0 MB

                Real memory available to Lightroom: 16,384.0 MB

                Real memory used by Lightroom: 593.0 MB (3.6%)

                Virtual memory used by Lightroom: 1,343.1 MB

                Memory cache size: 134.5MB / 3,864.7MB (3.5%)

                Maximum thread count used by Camera Raw: 5

                Camera Raw SIMD optimization: SSE2,AVX,AVX2

                Camera Raw virtual memory: 12MB / 8191MB (0%)

                Displays: 1) 2560x1440, 2) 3360x2100

                 

                 

                Graphics Processor Info:

                AMD Radeon Pro 450 OpenGL Engine

                 

                 

                Check OpenGL support: Passed

                Vendor: ATI Technologies Inc.

                Version: 4.1 ATI-1.51.8

                Renderer: AMD Radeon Pro 450 OpenGL Engine

                LanguageVersion: 4.10

                 

                 

                 

                 

                Application folder: /Applications/Adobe Lightroom

                Library Path: /Users/rcpett2/Pictures/2015 photos.lrcat

                Settings Folder: /Users/rcpett2/Library/Application Support/Adobe/Lightroom

                 

                 

                Installed Plugins:

                1) AdobeStock

                2) Aperture/iPhoto Importer Plug-in

                3) Canon Tether Plugin

                4) Facebook

                5) Flickr

                6) Leica Tether Plugin

                7) Nikon Tether Plugin

                 

                 

                Config.lua flags: None

                 

                 

                AudioDeviceIOBlockSize: 512

                AudioDeviceName: Display Audio

                AudioDeviceNumberOfChannels: 2

                AudioDeviceSampleRate: 48000

                Build: Uninitialized

                CoreImage: true

                GL_ACCUM_ALPHA_BITS: 0

                GL_ACCUM_BLUE_BITS: 0

                GL_ACCUM_GREEN_BITS: 0

                GL_ACCUM_RED_BITS: 0

                GL_ALPHA_BITS: 8

                GL_BLUE_BITS: 8

                GL_DEPTH_BITS: 24

                GL_GREEN_BITS: 8

                GL_MAX_3D_TEXTURE_SIZE: 16384

                GL_MAX_TEXTURE_SIZE: 16384

                GL_MAX_TEXTURE_UNITS: 8

                GL_MAX_VIEWPORT_DIMS: 16384,16384

                GL_RED_BITS: 8

                GL_RENDERER: AMD Radeon Pro 450 OpenGL Engine

                GL_SHADING_LANGUAGE_VERSION: 1.20

                GL_STENCIL_BITS: 8

                GL_VENDOR: ATI Technologies Inc.

                GL_VERSION: 2.1 ATI-1.51.8

                OGLEnabled: true

                GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_blend_equation_separate GL_ATI_blend_weighted_minmax GL_ATI_separate_stencil GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGI_color_matrix GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod