Canceling my account/Creative cloud membership

[Carrie_Qualls]

I need to cancel my Adobe Account and do not see 'cancel my plan' under my plans.

[Sheena Kaul]

Branching into a new discussion

Hi Carrie,

Since you are unable to cancel the plan from your accounts page, please contact the support through call/chat for the cancellation requests and the billing queries:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please go through the Adobe - Subscription Terms as well.

Regards,

Sheena

[Carrie_Qualls]

I'm trying to get into the chat with someone and it's down or simply not working.

[Sheena Kaul · Accepted solution]

Please see