I have been using LR for 5 years with no issues what-so-ever. Today I tried importing photos from a new SD card that was in a new/used camera I bought a week ago.
As I'm importing these some are grey which typically means these images are 'already imported' except they are not... I have searched every forum, I have tried most of the troubleshooting suggestions, I even updated the software today, still nothing. I went and searched my computer for the same image name I found images from a shoot like 6 months (Completely different photos) with the same 'name'... I no longer needed them so I trashed them thinking that would fix my issue. Still nothing, I then searched LR and nothing popped up either for that image name..
It's only allowing me to import some files but not all. I really need to find a way around this. Any suggestions or is this a bug?
-Could the be happening because I'm using multiple SD cards? I currently use 2 cameras so each have their own
Also I have not changed any settings to have cause this so I'm really confused.
Try copying the images from the SD card to the hard drive first, before you open Lr. Then open Lr and do an Import Add method. Lr may recognize these as new images if you do it this way, but this is just a guess.
Thank you Theresa..
I was able to find a way around this issue finally. I just simply had to rename all the photos before trying to import them. Not the best solution but it worked.