• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Crash on first page

New Here ,
Aug 08, 2017 Aug 08, 2017

Copy link to clipboard

Copied

Hi, so i had installed Adobe XD Beta and the first things came on my screen is a crash screen. What should i do? Thanks before

Views

151

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 08, 2017 Aug 08, 2017

We've seen this before with older GPU drivers. Generally, an upgrade to your GPU drivers will fix it, but some manufacturers have stopped updating the graphics drivers for older hardware. You can get the information to compare against our minimum system requirements by running "dxdiag" from the Run menu.

Adobe Experience Design System requirements

-Elaine

Votes

Translate

Translate
Adobe Employee ,
Aug 08, 2017 Aug 08, 2017

Copy link to clipboard

Copied

LATEST

We've seen this before with older GPU drivers. Generally, an upgrade to your GPU drivers will fix it, but some manufacturers have stopped updating the graphics drivers for older hardware. You can get the information to compare against our minimum system requirements by running "dxdiag" from the Run menu.

Adobe Experience Design System requirements

-Elaine

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines