8 Replies Latest reply on Aug 8, 2017 8:51 AM by dj_paige

    Bluescreen in Windows 10 with LR (64bit up to date CC version)

    bernhardf42744858

      Hi there,

       

      since a couple of days my Windows 10 PC crashes when I am using LR. It produces bluescreens with different error messages and my PC shuts down afterwards. This is reproducible (happens always when I work in LR, but not when I don't launch LR).

       

      I have the latest LR installed from the Creative Cloud and my Windows OS is up to date as well. RAM checked and okay, too.

       

      Is this a known bug? Searching the forum, I didn't find anything, but wanted to make sure before contacting support directly.

       

      Thanks,

      Bernhard