0 Replies Latest reply on Aug 8, 2017 10:37 AM by clays87469912

    Digital Certificate Signing

    clays87469912 Level 1

      I am having an issue.  Using Adobe Acrobat Pro.  Users sends me a pdf document but they have already signed the document before sending it to me.  When I try to sign the document I am unable too.  When I click on the digital signature block, nothing comes up and usually Active Client will have a box that comes up so I can choose my signing certificate but it is like a dead link, nothing happens.

       

      I need to get a fix for this since it is starting to happen to other users as well.

       

       

      Thank you,

       

      Clay