0 Replies Latest reply on Aug 8, 2017 1:06 PM by anthonyb2099

    Unable to Copy and paste using ctrl+c and ctrl +v

    anthonyb2099

      Windows 7 enterprise

      8 gb mem

      adobe acrobat dc 15.006.30306

       

      We have several users that are experiencing problems copy and pasting from a pdf to a notepad document. The highlight the text then crtl+c and a shift+tab to get to the notepad document and then a ctrl+v to paste the text. I have checked to see if the clipboard was full and it appears to be ok and RDP clip isn't presenting an issue. I can replicate the error on my pc.

       

      No error messages were noted and nothing is showing up in the windows event logs.

       

      Any assistance anyone could provide would be great.