2 Replies Latest reply on Aug 9, 2017 3:46 AM by danielp93726130

    New windows install - problems with adobe digital editions

    danielp93726130

      Hi,

       

      I did a complete clean reinstall of windows, on a computer with previously installed adobe digital editions 4.5 and a library of about 40 books. After reinstalling both windows and adobe digital editions, some books stopped opening, showing an error: "Error getting license. License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER".

       

      I've looked through the help pages, but the only option there really is to choose from, is pressing Help and "Erase authorization". I'm unsure what this does to all the books that do still work, because it would be a pain having to get all of them authorized anew individually.

       

      How should I go about this?

       

      Best regards