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I can't download the e-license for AA 8.1.0 Professional

Guest
Aug 09, 2017 Aug 09, 2017

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I am trying to re-download adobe acrobat 8.1.0 professional on my computer. When i get to the download e-license step I get a "Unable to connect to the internet" message. I tried downloading the e-license through different networks and I get the same message so it can't be the firewall. I first noticed this issue about two weeks ago and have not found a solution for this. Can anyone please help me. Thank you

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Community Expert ,
Aug 09, 2017 Aug 09, 2017

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ftp://ftp.adobe.com/pub/adobe/

(note:  you can expect compatibility problems with newer os'es.)

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Guest
Aug 10, 2017 Aug 10, 2017

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Thank you for the link to the FTP but i am not quite sure how to utilize this link.

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Community Expert ,
Aug 10, 2017 Aug 10, 2017

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use a browser or ftp client.

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Guest
Aug 10, 2017 Aug 10, 2017

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I already have Acrobat installed. The E-license is what is giving me a problem.

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Community Expert ,
Aug 10, 2017 Aug 10, 2017

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Guest
Aug 17, 2017 Aug 17, 2017

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Hello,

I was having the same issue. It looks like Adobe is no longer supporting Acrobat 8.

Here is a link to the knowledgebase:

https://helpx.adobe.com/creative-suite/kb/activation-fails-cs3-acrobat-8.html

Neil

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New Here ,
Oct 04, 2017 Oct 04, 2017

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LATEST

"Activation server unavailable" error in Adobe CS2, Acrobat 7, and Audition 3

helped so far.

got Adobe ID, new key, downloaded and installed Acrobat 8.01.

Wonder what will happen next.

Moritz

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