InDesign CC 2017, error #1H al exportar a publicación digital

[Jim_Buster]

¿Por qué sale este error? ¿Cómo se soluciona? Instalé y desinstalé InDesign pero igual sigue saliendo el error y no puedo exportar a publicación online

[Srishti Bali]

Hi Jim Buster,

If get your query, you are getting Error #1 H while using publish online.

This should generally be solved by sign out and signing in again on creative cloud.

• Go to the Creative Cloud desktop app (menu bar on Mac or task bar in Windows) > "gear" icon > Preferences > General. Sign out, then sign in with your Adobe ID.
• If it still does not work please check with different Adobe ID.

If this does not help , we would require some more information like:

• Operating System (Exact version of Windows or MAC)
• Is this behavior happening on some particular file or files with some specific pictures?
• Where the files are saved (system HDD to shared folder or drive)?
• What happens if we check with new file?
• Are you using some special plugins on files?
• If happening with particular file , what is the file size?
• If possible can we get one sample file?

Regards

Srishti

[Srishti Bali]

Hi Jim Buster,

We are waiting for response from you.

In case the issue is not solved by the above mentioned steps please try signing out and signing in through InDesign itself and share results.

For that Click Help > Sign Out

Then Sign in again, Click Help > Sign In > Sign In Now

It will open InDesign Sign Dialog box, sign in with your Adobe ID

Please do share your findings.

Regards

Srishti

[Jim_Buster]

He hecho todo lo que me indicaron pero igual no logro solucionar el problema

[Srishti Bali]

Hi Jim,

Thanks for the information. Could you please share some more information as mentioned below:

• Operating System (Exact version of Windows or MAC)
• Version of InDesign?
• Are you using some special plugins?
• Are CC libraries working?
• Also share one screenshot of "Help" menu from application?

Regards

Srishti

[Jim_Buster]

No uso plugins.

No trabajo con librerías.

[Srishti Bali]

Hi Jim,

Thanks for the information.  AMTEmu is a anti cloud software and disables all cloud features. Please check out the link below.

PainteR AMTEmu 0.92 Crackgen Music (AMTEmu.crk) - YouTube

Please go to Control Panel> Programs and Features. Check if there is any software installed by the name "AMTEmu by painter" or "firstpatch.exe"

If you find anything please uninstall and also check in C:\Program Files and C:\Program Files (x86) if you find any folder delete it.

Please do share your observations.

Regards

Srishti

[Jim_Buster]

He hecho todo lo que me indicaron pero igual no logro solucionar el problema

[Jim_Buster]

He hecho todo lo que me indicaron pero igual no logro solucionar el problema