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As per the records, you have an active subscirption of Creative Cloud Photography plan (one-year, prepaid) under your Adobe id. Are you enquirying about this product.
Or do you have any query related to the Document Cloud Serives, as you have posted your issue in the Document Cloud PDF services
If you need assistance with the Creative Cloud Photography plan (one-year, prepaid), then we can route you to the correct funnel.
Awaiting your response.
Hi, thanks for the response. My one year plan that I prepaid is about to expire. And I wanted to prepay for another year instead of doing a monthly withdraw. Should I cancel the auto-payment that was setup for me and prepay manually, or can I make the auto payment an annual prepay occurrence? Your help is appreciated.