7 Replies Latest reply on Aug 21, 2017 11:10 PM by F. McLion

    ho resettato il mio mec come faccio a ricaricare  i programmi LT e ps?

    maurob57074437

      ho resettato il mio mec , ricaricato il creative colud , no riesco più a re installare i miei due programmi  LT e Ps, che continuo a pagare regolarmente , non riesco a contattare l'assistenza e devo lavorare come posso fare, sono piuttosto seccato. grazie

      Lightroom Classic CC

        • 1. Re: ho resettato il mio mec come faccio a ricaricare  i programmi LT e ps?
          F. McLion Adobe Community Professional & MVP

          Could you please be a bit more specific on the exact issue? Are there any error messages?

          What is your OS?

          • 2. Re: ho resettato il mio mec come faccio a ricaricare  i programmi LT e ps?
            maurob57074437 Level 1

            iMac (21.5-inch, Late 2012) - Technical Specifications

             

            Display

            21.5-inch (diagonal) LED-backlit display with IPS technology

            1920-by-1080 resolution with support for millions of colors

            Processor

            2.7GHz

            2.7GHz quad-core Intel Core i5 processor (Turbo Boost up to 3.2GHz) with 6MB L3 cache

            2.9GHz

            2.9GHz quad-core Intel Core i5 processor (Turbo Boost up to 3.6GHz) with 6MB L3 cache

            Configurable to 3.1GHz quad-core Intel Core i7 (Turbo Boost up to 3.9GHz).

            Memory

            8GB (two 4GB) of 1600MHz DDR3 memory

            Configurable to 16GB.

            Storage

            2.7GHz

            1TB (5400-rpm) hard drive

            2.9GHz

            1TB (5400-rpm) hard drive

            Configurable to 1TB Fusion Drive.

            Graphics

            2.7GHz

            NVIDIA GeForce GT 640M graphics processor with 512MB of GDDR5 memory

            2.9GHz

            NVIDIA GeForce GT 650M graphics processor with 512MB of GDDR5 memory

            Video Support and Camera

            FaceTime HD camera

            Simultaneously supports full native resolution on the built-in display and up to a 30-inch display (2560 by 1600 pixels) on an external display

            Support for extended desktop and video mirroring modes

            Audio

            Stereo speakers

            Dual microphones

            Headphone port

            Headphone/optical digital audio output (minijack)

            Support for Apple iPhone headset with microphone

             

            Connections and Expansion

            SDXC card slot

            Four USB 3 ports

            Two Thunderbolt ports

            Mini DisplayPort output with support for DVI, VGA, and dual-link DVI (adapters sold separately)

            10/100/1000BASE-T Gigabit Ethernet (RJ-45 connector)

            Input

            Apple Wireless Keyboard

            Full-size keyboard with 78 (U.S.) or 79 (ISO) keys, including 12 function keys, 4 arrow keys (inverted “T” arrangement)

            Magic Mouse

            Smooth, seamless Multi-Touch surface with support for simple gestures (scrolling and swiping). Click and double-click anywhere. Ambidextrous construction accommodates left- and right-handed users.

            Magic Trackpad

            Glass Multi-Touch trackpad for precise cursor control; supports inertial scrolling, pinch and expand, swipe, three-finger swipe, four-finger swipe, tap, double-tap, rotate, screen zoom, scroll, click and drag, click drag and lock, secondary click A and B.

            Wireless

            Wi-Fi

            802.11n Wi-Fi wireless networking;2 IEEE 802.11a/b/g compatible

            Bluetooth

            Bluetooth 4.0 wireless technology

            Size and Weight

            Height: 17.7 inches (45.0 cm)

            Width: 20.8 inches (52.8 cm)

            Stand depth: 6.9 inches (17.5 cm)

            Weight: 12.5 pounds (5.68 kg)3

            Electrical and Operating Requirements

            Line voltage: 100-240V AC

            Frequency: 50Hz to 60Hz, single phase

            Operating temperature: 50° to 95° F (10° to 35° C)

            Relative humidity: 5% to 95% noncondensing

            Maximum operating altitude: 10,000 feet

            Limited Warranty and Service

            Your iMac comes with 90 days of free telephone support and a one-year limited warranty. Purchase the AppleCare Protection Plan to extend your service and support to three years from your computer’s purchase date. Only the AppleCare Protection Plan <http://www.apple.com/support/products/mac.html> provides you with direct telephone support from Apple technical experts and the assurance that repairs will be handled by Apple- authorized technicians using genuine Apple parts. For more information, visit Apple Support <http://www.apple.com/support/> or call 800-823-2775.

             

            In the Box

            iMac

            Apple Wireless Keyboard

            Apple Magic Mouse

            Power cord

            Included Software

            OS X Mountain Lion:

            The world’s most advanced desktop operating system. Learn more <http://www.apple.com/osx/>

            Mac App Store

            Safari

            Mail

            Messages

            Calendar

            Contacts

            Reminders

            Notes

            Time Machine

            FaceTime

            Photo Booth

            Game Center

            iTunes

            iLife: iPhoto, iMovie, and GarageBand

            Configure to Order

            21.5-inch iMac 2.7GHz

            Magic Trackpad

            16GB memory upgrade (two 8GB)

            21.5-inch iMac 2.9GHz

            Magic Trackpad

            16GB memory upgrade (two 8GB)

            1TB Fusion Drive

            3.1GHz quad-core Intel Core i7 (Turbo Boost up to 3.9GHz) with 8MB L3 cache

            iMac and the Environment

            Apple takes a complete product life cycle approach to determining our environmental impact.

             

            iMac is designed with the following features to reduce its environmental impact:

             

            Arsenic-free display glass

            BFR-free

            PVC-free4

            Mercury-free LED-backlit display

            Highly recyclable aluminum and glass enclosures

            Meets ENERGY STAR Version 5.2 requirements

            Rated EPEAT Gold5

            Apple and the Environment

             

            Learn more <http://www.apple.com/environment/> about Apple’s dedication to reducing the environmental impact of our products and process. Or read our Product Environmental Reports <http://www.apple.com/environment/reports/> for detailed information on the environmental performance of every Apple product.

             

            Recycling

            Apple takes a holistic view of materials management and waste minimization. Learn more about how to recycle your Mac. <http://www.apple.com/recycling/>

            Accessories

            Mac Software

             

            iWork

            Aperture

            Logic Pro

            Final Cut Pro X

            Displays and Graphics

             

            Apple Mini DisplayPort to DVI Adapter

            Apple Mini DisplayPort to VGA Adapter

            Apple Mini DisplayPort to Dual-Link DVI Adapter

            AirPort and Wireless

             

            Time Capsule

            AirPort Express Base Station

            AirPort Extreme Base Station

            Other Accessories

             

            Magic Trackpad

            Apple USB SuperDrive

            Apple Battery Charger

            AppleCare Protection Plan

            1GB = 1 billion bytes and 1TB = 1 trillion bytes; actual formatted capacity less.

            Wireless Internet access requires a wireless access point and Internet access; fees may apply.

            Weight varies by configuration and manufacturing process.

            PVC-free AC power cord available in all regions except South Korea.

            iMac achieved a Gold rating from EPEAT in the U.S. and Canada.

            Data di pubblicazione: Oct 13, 2016

            Apple Footer

            Apple <https://www.apple.com/it/>

            questi sono i dati  del mio pc. ancora non riesco a caricare il programma, dopo 3 mesi non ho avuto il piacere di aprire Ps, sarò costretta a sospendere il pagamento. Grazie dell'aiuto

            Il giorno 09 ago 2017, alle ore 23:16, F. McLion <forums_noreply@adobe.com> ha scritto:

             

            ho resettato il mio mec come faccio a ricaricare  i programmi LT e ps?

            created by F. McLion <https://forums.adobe.com/people/F.+McLion> in Photoshop Lightroom - View the full discussion <https://forums.adobe.com/message/9756599#9756599>

            Could you please be a bit more specific on the exact issue? Are there any error messages?

             

            What is your OS?

             

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            • 3. Re: ho resettato il mio mec come faccio a ricaricare  i programmi LT e ps?
              F. McLion Adobe Community Professional & MVP

              Please respond to the question asked.

              OK, you are working on a Mac - it doesn't help to post the basic spec sheet since it does not reflect your machine as sit shows all the options available and not your Mac.

              • 4. Re: ho resettato il mio mec come faccio a ricaricare  i programmi LT e ps?
                maurob57074437 Level 1

                mi dispiace ma non riesco a capire, io lavoro su questo mec e su nessun altro

                • 5. Re: ho resettato il mio mec come faccio a ricaricare  i programmi LT e ps?
                  maurob57074437 Level 1

                  ho chiamato l'assistenza apple mi è stato detto che il mio mec funziona perfettamente  , ma come monto il programma creative cloud si blocca tutto

                  • 6. Re: ho resettato il mio mec come faccio a ricaricare  i programmi LT e ps?
                    maurob57074437 Level 1

                    il sistema operativo è il sierra versione 2017, il mio mac è del 2013 , e non mi da nessun errore . pago l'abbonamento da aprile 2017 e non sono mai riuscito a lavorare , sono arrabbiato

                    • 7. Re: ho resettato il mio mec come faccio a ricaricare  i programmi LT e ps?
                      F. McLion Adobe Community Professional & MVP

                      We can not help you if you do not tell us in much more details what happens, or what not.

                      Please describe your issue in much more details.