1 Reply Latest reply on Aug 10, 2017 12:06 AM by F. McLion

    Cannot update to LR 6.12 from LR 6.8

    cheungcalove

      Hello,

      I am using LR 6.8 for Mac (perpetual license) that I purchased through Amazon. I am not using CC. I am having problems updating to 6.12 from 6.8. It shows this error message: "Update is not applicable. Error Code: U44M2P28". Also, CC Apps is showing that I am already up to date, but when I check with my LR, it shows that I am still using 6.8. Please advise with specific instructions.

      Thank you,

      Carmen