2 Replies Latest reply on Sep 29, 2017 4:56 PM by Kevin-Monahan

    After effects error: Crash in progress




      I have AE 2014 (13.2) on Windows Server 2016.


      I try to open a aep project and i have this error :


      Capture d'écran 2017-08-09 21.34.40.png


      I haven't Adobe Premiere Pro on this machine.


      I tried to install Adobe Premiere Pro CC 2014, but i have the same error. If i try to open with AE 2017, it's work, but i can't use AE 2017.


      Anyone have an idea how to resolve this problem ?



        • 1. Re: After effects error: Crash in progress
          Mylenium Most Valuable Participant

          Desktop apps are generally not supported on server operating systems. Everything else is speculation, even more so since youz really haven't offered any useful information about the exact system specs or the system crash log. Since DynamicLink is mentioned, this could mean that your server's graphics hardware is inadequate or that the much more strict security stuff is blocking the necessary network connections and file access, which ultimatley is one of those reasons why desktop programs are not meant for server use. No matter what, you have to figure out these things and are pretty much on your own - it's simply completely unsupported.



          • 2. Re: After effects error: Crash in progress
            Kevin-Monahan Adobe Employee

            Hi yobogs,

            Sorry for this issue. Did you ever find a solution? Please let us know if you have or if you still need help.