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Has anyone faced issues with Audio on Adobe Premier Pro app

New Here ,
Aug 10, 2017 Aug 10, 2017

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I have been using Adobe Premier Pro to edit my videos for YouTube.

What seemed to be an update had left the app only playing static noises for the audio.

Was wondering if anyone faced the same issue.

I had made a video in the link below to show what I mean.

The Hawk Rants about Adobe Premier Pro App - YouTube

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Community Expert ,
Aug 10, 2017 Aug 10, 2017

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Is there any specific time in the video that is not good.

Because I scrolled through the audio and dont here anything funny.

What does it sound like when importing the video back into Premiere.

Make sure you audio settings are correct in the Prefrences.

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New Here ,
Aug 10, 2017 Aug 10, 2017

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Hi there,

The video in the youtube channel is an already edited and completed video using another app. I originally was using only the Adobe Premier Pro (and probably continue using it after the issue has been fixed because omg the editing features are waaaaaay more intuitive than other apps for me)

What I was referring too was how all videos edited using the app would have that static noise during edits/previews. I have yet to check if the static noise is still there after rendering but the main editing feature really hinders my ability to edit my videos on the phone, so have not rendered anything

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Community Expert ,
Aug 10, 2017 Aug 10, 2017

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Moved to Premiere Clip.

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New Here ,
Aug 22, 2017 Aug 22, 2017

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Thank you

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Adobe Employee ,
Aug 22, 2017 Aug 22, 2017

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LATEST

Hi Moe,

Yes. Please wait for the release.

Regards,

Sheena

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Adobe Employee ,
Aug 18, 2017 Aug 18, 2017

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Hi Moe,

I apologize for the trouble and thanks for reporting the issue.

Our team is already aware of the issue and are working on the fix.

Appreciate your patience.

Regards,

Sheena

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New Here ,
Aug 22, 2017 Aug 22, 2017

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I'm assuming I should wait for the next update or patch?

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Aug 10, 2017 Aug 10, 2017

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Hi MoeNasrul,

Looks like you're using Adobe (Premiere) Clip as shown in the video at 0:26. Could you please confirm if you're having issues with Premiere Pro or Clip?

Thanks,

Rameez

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New Here ,
Aug 10, 2017 Aug 10, 2017

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Hi there,

The problem is with the app as a whole as some of my older completed videos also face the same static noise in place of all audio.
I originally thought it was my phone until I used another app to edit my videos which worked perfectly fine.

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