1 Reply Latest reply on Aug 14, 2017 6:18 AM by joe99876

    Update Failed - Serial Number Invalid

    joe99876 Level 1

      I am trying to update Adobe Media Server 5 and the update is asking for the serial number. I enter the serial number, which has been verified by adobe customer support, and I get an error that the serial number is invalid. Any suggestions on how to resolve this issue?