8 Replies Latest reply on Sep 17, 2017 9:17 AM by toddmorgan

    Aftereffects crashes at startup?

    BrandonJDick Level 1

      Hi, my aftereffects crashes during startup with this message (see attached image). I have tried to uninstall and reinstall aftereffects to no avail. I was using the program with no problems a few weeks ago, but now I can no longer open old projects or start new ones.

      I have a Mac and I included a screenshot of the computer details (see attached image).

       

      Screen Shot 2017-08-10 at 12.18.10 PM.jpgScreen Shot 2017-08-10 at 12.25.00 PM.jpg