I'm running Lightroom 4.4.1 on a MacBook Pro. Today I tried to import several raw format photos taken with an unknown Canon camera model. I received this error message:
The files are not recognized by the raw format support in Lightroom."
I'm unable to proceed! I would appreciate your suggestions that would allow me to import and work with these files. Many thanks!
[EDIT private information removed - moderator]
LR4.4.1 can no longer be updated. Consider buying the upgrade to LR6.12 or convert to DNG
DNG Converter is free. You can batch convert a whole folder of CR2 images into Adobe raw (DNG) without any loss of quality and the dng files will be backward compatible with your LR4.4.1 software