1 Reply Latest reply on Aug 10, 2017 10:53 AM by jamesq3045110

    LR4 raw format support?

    jamesq3045110

      Hi,

       

      I'm running Lightroom 4.4.1 on a MacBook Pro. Today I tried to import several raw format photos taken with an unknown Canon camera model. I received this error message:

       

      The files are not recognized by the raw format support in Lightroom."

       

      I'm unable to proceed! I would appreciate your suggestions that would allow me to import and work with these files. Many thanks!

       

      Jim Quinn

       

      [EDIT private information removed - moderator]

        • 1. Re: LR4 raw format support?
          99jon Adobe Community Professional & MVP

          LR4.4.1 can no longer be updated. Consider buying the upgrade to LR6.12 or convert to DNG

           

          DNG Converter is free. You can batch convert a whole folder of CR2 images into Adobe raw (DNG) without any loss of quality and the dng files will be backward compatible with your LR4.4.1 software

           

          Get the latest DNG Converter Mac  | Win