7 Replies Latest reply on Aug 11, 2017 2:26 PM by ryanf66747077

    "Publish online" hangs at 49%, then Adobe account deactivates

    ryanf66747077

      Hello

       

      I'm using publish online to regularly post a magazine from INDD. After a recent update to CC, the upload of this magazine freezes at 49%. Strangely, I also get messages that my Adobe account has been deactivated and then I am unable to use any CC apps.

       

      I've spoken to Adobe support twice about this, and both times they reactivate my account, which works until I try to upload again. Not sure if it's document-specific because there is only one document I upload using publish online.

       

      Has anyone else encountered this? One of the emails I got from Adobe came from their legal compliance team. Is it possible they're scanning for copyrighted content?