5 Replies Latest reply on Aug 10, 2017 8:45 PM by amaarora

    cannot open an idml file - error message - plug-in may be missing

    lesliem12571788

      I am running Adobe CS 2015 - I have been provided a idml file - saved from CS 2017.

      the error message states: Cannot open ..... Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file is open in another application.

       

      the only error that makes any sense is the plug-in error.

       

      has anyone encountered this problem / have a solution?