5 Replies Latest reply on Aug 10, 2017 8:45 PM by amaarora

    cannot open an idml file - error message - plug-in may be missing


      I am running Adobe CS 2015 - I have been provided a idml file - saved from CS 2017.

      the error message states: Cannot open ..... Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file is open in another application.


      the only error that makes any sense is the plug-in error.


      has anyone encountered this problem / have a solution?