8 Replies Latest reply on Sep 10, 2017 7:37 PM by wobertc

    Why am I seeing a message "Preview unavailable for this file".?

    Robertfoto

      I am currently using LR 4 on my iMac. I can import and edit files from my Canon EOS 60D. However when I download a card to my desktop from a Canon EOS 80D and try and import the files  I get a message in the library " Preview unavailable for this file".

       

      I am guessing that LR 4 does not support this new Canon camera. Is that the case ?

       

      I do have a disk for LR 5, which I own and can install, will this solve the issue ?