0 Replies Latest reply on Aug 10, 2017 2:53 PM by brianb91778703

    Have to click on an E-Mail address 5 times in a row

    brianb91778703

      Hello,

       

      I have several users here in my office that recently got their Adobe Acrobat DC Standard updated and now they are stating that when they are in a .pdf file and it contains email address, they have to click on that email address 5 times in rapid succession in order for it to open Outlook and populate the email address field. If they click on it less than 5 times, nothing happens, Outlook won't open and no email boxes pop up at all. Now seeing that several users in my office got the same update and all are having the same problem I am assuming this is an intentional feature put into the update, but what I wanted to know is is there a way to disable this and make it go back to click the email address once and it opens in Outlook?

       

      Thanks,

       

      Brian Brock