7 Replies Latest reply on Aug 12, 2017 3:27 AM by amaarora

    InDesign CC 2015 APPCRASH

    mirjamb792853

      Hi there,

      after trying to export my file as pdf, InDesign crashed and now it crashes everytime I try to open any InDesign files.

      I already deleted the recovery cache and reset the preferences. All updates are installed, I restarted the computer a few times.

       

      This is the report I get:

      Problemereignisname:                         APPCRASH

        Anwendungsname:                            InDesign.exe

        Anwendungsversion:                         11.4.0.90

        Anwendungszeitstempel:                  574c8600

        Fehlermodulname:                             Public.dll

        Fehlermodulversion:                          11.4.0.90

        Fehlermodulzeitstempel:                   574c84e4

        Ausnahmecode:                                 c0000005

        Ausnahmeoffset:                                00000000001e2857

        Betriebsystemversion:                        6.1.7601.2.1.0.256.4

        Gebietsschema-ID:                             1031

        Zusatzinformation 1:                         5ebe

        Zusatzinformation 2:                         5ebef44e2cfae40661413f98ee88c061

        Zusatzinformation 3:                         1bfc

        Zusatzinformation 4:                         1bfc0809248e61bf4ba90f417b50f335

       

      Computer runs on Win 7.

      Any ideas?

      Thanks and regards!

       

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