0 Replies Latest reply on Aug 11, 2017 11:23 AM by rodnificant

    Create PDF won't open Excel 2010 spreadsheet from Adobe Acrobat DC 2017

    rodnificant

      We recently installed Adobe Acrobat DC 2017 for an end-user.  They clicked on the Create PDF tool and attempted to open an Excel 2010 spreadsheet.  Following message appeared: “Missing PDFMaker files.  Do you want to run the installer in Repair Mode?” We ran the installer in Repair Mode but nothing happened.  The error continues to occur, even after uninstalling and reinstalling Acrobat.   The user is forced to open the spreadsheet in Excel and use the Print to PDF function.

       

      Any suggestions for troubleshooting?