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On Adobe Photoshop CC (2017) I have my Timeline open, but when I go to options the first selections are grayed out so I am unable to click them: e.g. (Go To, Split At Playhead, Move & Trim, Convert Frames, Work Area, Delete Timeline, etc.).
I cannot figure out what I am doing wrong or what I need to select to make this work correctly. I usually make GIFs without any problem; However, I am on a new computer, so I am not sure if I need to select something or change a setting.
I am not finding an answer by searching either. Is there a glitch or is it me?
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It not clear if you are referring to a Video timeline or a Frame Animation timeline.... Or what state it is in it sound like you are referring to a video timeline you are trying to convert to fame layers. For an animated gif would open with a frame animation timeline which would have frames and the document would have layers in the layers palette. Video timelines and Frame Animation timelines have different fly-out menu items...
Supply pertinent information for quicker answers
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I am uncertain if this is helpful:
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There should be a create frame animation button use that to create a frame animation timeline the in the timeline palette fly-out menu there should be a create frames from layers item.