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After Effects CC 2017 Initializing MediaCore startup freeze

New Here ,
Aug 12, 2017 Aug 12, 2017

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I had just gotten Adobe After Effects recently and I have never been able to even open it because of this issue.  When I open the program it works normally, then when it starts Initializing MediaCore it stops responding.

https://gyazo.com/f279223610c36db86bbedd57def91394

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LEGEND ,
Aug 17, 2017 Aug 17, 2017

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Adobe Employee ,
Sep 25, 2017 Sep 25, 2017

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Hi jordanhewitt,

Sorry for this issue. Did you ever find a solution? Please let us know if you have or if you still need help.

Thanks,

Kevin

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