4 Replies Latest reply on Aug 16, 2017 11:08 AM by bhargaveede

    files cannot be opened by lightroom

    courtneya47934666

      I am getting the following error message when trying to import raw photos into Lightroom CC:

       

      "these files cannot be opened by lightroom"

       

      I have a Canon camera that is about 7 years old, so maybe that is the issue?

       

      I am able to select and import the photos, but when the import shows complete I get the above error message.