6 Replies Latest reply on Oct 30, 2017 10:24 PM by pechet15928533

    Elements Organizer (15) is currently not licensed - what to do?

    geirw48938429

      Two weeks after purchasing PSE15 I get this error message.

      pse15 error.PNG

       

      Going into the Editor reveals no lisencing info that needs updating.
      Googling the issues reveals some older posts from 2012, but none of the suggestions seem to fix the issue.


      The setup

      • OS: Win10, upgraded from Win7
        Other Adobe apps installed; Creative Cloud, Photoshop, Lightroom, Camera Raw


      Have tried

      • Signing out of my account in the Editor, signing in again.
      • Uninstalling older version of PSE, restarting pc.

       

      Running out of options - hope there is a way of fixing this without a reinstall.

       

      Appreciate any feedback!

       

      Cheers,
      Geir