7 Replies Latest reply on Sep 18, 2017 4:22 PM by Szalam

    After effects doesn't launch in my main account

    corrado69

      When I try to launch AE in my main account it doesn't start ... no messages, no errors, nothing!

      Every other Adobe app (Photoshop, Illustrator, ...) run correctly.

       

      I've enabled the Administrator account and here I can launch AE without any problem.

       

      Already tried to uninstall and re-install the app.

       

      I'm running WIN10 64bit on a DELL Precision T7610 workstation with 32Gb RAM.

      After effects is the last version CC 2017, installed from Creative cloud.

       

      What should I do to run AE in my main account?

       

      Thanks,

       

       

      Corrado