2 Replies Latest reply on Aug 13, 2017 10:50 PM by moshed23293793

    premiere is not working like she use to :)



      I formatted my computer and installed the latest version of Premier.

      and prmiere is not the same

      1. The work process has become very slow, it takes time for the files to display

      2. The software does not respond to the first click on the keyboard (Sometimes she responds and sometimes I had to press several times)

      3. While Display an editing movie on the Timeline , its choppy and stuck.

      4. And there are a lot of  lags during display.



      • OS: Windows 07 pro
      • Processor: Intel Core i7-3930K CPU @ 3.80GHz
      • Installed memory: 32.0 GB
      • System type: 64-bit Operating System
      • Graphics Card: GeForce GTX 970


      HARD DRIVE INFO : all ssd



      • Premiere Version: Premiere Pro CC (2017 .1.2v.11.0 oasis
      • Footage: Pantom 4 dji files MP4 4096X2160 29.97 fps
      • TRT of timeline: Irrelevant
      • All production audio files are on a separate drive as the footage on ssd hard drive
      • Current project file size: 588KB



      • Removed all video effects
      • Switched from GPU Mercury playback to CPU
      • Updated graphics card driver (old and new)
      • Uninstalled Premiere and reinstalled
      • Cleared the media cache folders using the Clean button in Media Preferences. Also clean the cache folders
      • upgrade to win 10 and back


      In conclusion


      Before formatting the system worked good with the same components.

      After formatting and installing all the drivers, the problem started.


      thank you






      [Moderator note: moved to best forum]